Privacy Policy

Last updated: 23 May 2018

 

This Privacy Policy sets out how Action Digital LTD Registered offices at Kondilaki 6 Street, 1090, Nicosia, Cyprus (“Action”) uses and protects any information that you give the company when you use this website.

Action is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

Action may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

  • First, Last Name
  • Contact information including email address and telephone number
  • other information relevant to customer surveys and/or offers

How we collect personal information

 

We collect personal information directly when you provide it to us or automatically as you navigate through the website, through submitting the contact form/subscribing to our newsletter and sending your CV Application.

We may also collect personal information from telephone calls and/or other correspondence with you.

We may receive personal information about you from other sources. In particular:

Third party sources and/or partners, in regards to a service you have subscribed with those partners.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • Responding to your queries and helping
  • To Fulfil a contract
  • For purposes which is required by law
  • For the purposes of responding to request by government, a court of law, or law enforcement authorities conducting an investigation.

How we might share your personal information

  • Subcontractors and service providers who assist us in connection with the ways we use personal information (as set out above), in particular:
    • Website hosting provider which are located in the EU
    • Website developers which are located in the EU
    • Marketing and Analytics services which are located in US
    • Internally through our international network and offices.
  • Business partners and affiliates internal business purposes or to provide you with a service that you have requested.
  • Our Professional advisors
  • Regulators or government authorities in connection with our compliance procedure
  • A third party to respond to requests relating to criminal investigations or alleged suspected activity
  • A rights holder in relation  to an allegation of intellectual property infringement or any other infringement
  • Other recipients where we are authorised by law to do.

 

Where we transfer and/or store your personal information

We are based in Cyprus so your data will be processed in the Cyprus and the EU. Some of the recipients we have described above and to whom we disclose your personal information, are based outside Cyprus and the EU in places like the GCC, CIS, and North Africa. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors, service providers, business partners, affiliates and professional advisers who we believe maintain an acceptable standard of data security compliance.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Marketing Choices regarding your personal data

Where we have your consent to do so (e.g. if you have subscribed to our newsletter or have consented that you’d like to hear about our offers, courses, services, news and educational blogs), we send you marketing communications by email about courses and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future at any time by clicking the ‘unsubscribe’ link in the footer of any such email communication you receive from us, or by contacting us at [email protected]

You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies you may not be able to access all or parts of our website.

Cookies and Web Analytics

For more information on how we use cookies see our Cookie Policy

When you visit our website, there is certain information that is recorded which is generally anonymous information and does not reveal your identity. If you are logged into your account, some of this information could be associated with your account. We are talking about the following kinds of details:

  1. Your IP address.
  2. The domain name you requested.
  3. The name of your internet service provider (ISP) is sometimes captured depending on the configuration of your ISP connection.
  4. The date and time of your visit to the website.
  5. The length of your session.
  6. The pages which you have accessed.
  7. The number of times you access our website within any month.
  8. The file URL you look at and information relating to it.
  9. The website which referred you to our website.
  10. The operating system which your computer uses.

Occasionally, we will use third party advertising companies to serve ads based on prior visits to our website. For example, if you visit our website, you may later see an ad for our courses and services when you visit a different website. Read more about your options in our Cookie Policy

We are using Google Analytics for tracking of our website traffic and the user data retention period is 26 months.

 

How long we keep your personal information

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations (e.g. for Cyprus corporation tax purposes, company records should be kept 6 years from the end of the accounting period). If you no longer want us to use your personal information or to provide you with any services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

We may need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

When we do change the policy, we’ll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Data Controller and how you can contact us

If you have any questions about our Privacy Policy or the way in which we have been managing your personal information, please contact us by email at [email protected].

For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the “GDPR”), we are a ‘data controller’ of your personal information.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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Cookie Policy for Action Digital

This is the Cookie Policy for Action Digital, accessible from actionprgroup.com

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Email newsletters related cookies
  • This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
  • Surveys related cookies
  • From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
  • Forms related cookies
  • When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.
  • For more information on Google Analytics cookies, see the official Google Analytics page.
  • From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products it’s important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; {List the social networks whose features you have integrated with your site?:12}, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

However if you are still looking for more information then you can contact us through one of our preferred contact methods: